If you have a passion for supporting veterinary teams, we should talk.
Business Development
Forges strong relationships with future partners.
Finance
All the nuts and bolts of payroll, payables, and financial reporting.
Human Resources
Covers everything from benefits management to learning & development, and all the people-focused activities in between.
Marketing
Builds local strategic plans to support our practices with client communication and community engagement.
Operations
Provides day-to-day support and resources to our practices to help them care for patients.
Recruiting
Builds relationships with doctors that are looking for a great company to practice and grow in.
Regional Director of Operations
Position Purpose
The Regional Director Operations (RDO) leads all operations activities associated with assigned practice performance including P&L management, continuous productivity, and process improvement, and overall team engagement. The RDO is the key conduit and critical link between individual practices and overall Heartland operations. The primary focus of the RDO is to improve the lives of veterinarians, ensuring that everything impacting the assigned practices, helps to achieve this goal.
RDO Competencies
- Improving the lives of veterinarians
- Honesty and Transparency
- Passionate and Compassionate
- Collaborative
- Professional
- Disciplined
- Attentive to the needs of our Partners
Essential Responsibilities
- Collaborates with the VP of Operations, and other key staff to identify and drive improved processes for partner practices, reviews and manage costs, and implements efficiencies within a rapidly growing multi-location veterinary organization.
- Builds and develops strong relationships with our partner veterinarian practices, doctors, practice managers, technicians, and administrative team members; continually strives to preserve the practice’s local identity, culture, relationships, and legacy while providing operational support to ensure successful performance.
- Effectively manages the P&L of the assigned practices; creates strategies and plans to achieve financial targets; motivates and engages practice teams in the execution activities.
- Works with the operations leadership team to develop, enhance, and execute on growth and ongoing strategic initiatives and planning for all assigned practices.
- Supports organic growth, and plays a strong role in the successful integration of newly acquired practices.
- Manages practice manager including evaluating performance, creating development plans, and coaching the team towards optimal performance.
- Ensures ongoing practice team productivity, collaboration, and engagement; provides coaching, tools, and advice to practice managers to help drive strong team relationships and practice success.
- Works to continually improve the lives of Veterinarians when partnering with practice team members, establishing strategies, and creating plans.
- Acts as a key company communicator, creating and distributing broad operational or company messages; continually leading and supporting key messages.
Requirements / Qualifications
- 3+ years in multi-site operations role
- Bachelor’s degree required or advanced degree
- Experience in the veterinary industry, human medical/dental industry, or other physician-focused multi-site industry
- Experience managing teams to successful performance
- Previous P&L responsibility & budget management experience
- Willingness to travel up to 75% of the time
Benefits Offered
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
Accounts Payable Specialist
Position Purpose
Reporting into Heartland’s Accounts Payable Manager, the Accounts Payable Specialist will provide financial, administrative and clerical services.
Essential Responsibilities
- Process expense reports
- Ensure bills are accurate, approved and correctly entered into system
- Record all invoices and payments into accounting system
- Coordinate and process invoice payments to vendors using credit cards, checks and ACH
- Communicate with vendors regarding status of payments
- Maintain files on account status, vendor information, and payments processed
- Ensure all vendors are paid on time
- Analyze and resolve payable discrepancies
- Address vendor queries
- Prepare accounting reports on processed data
- Review accounting reports to ensure consistency and accuracy of work
- File payable work; paper and electronic records
- Manage all incoming and outgoing mail
- Adhere to and enforce company policies
Requirements / Qualifications
- Experience paying for multiple locations
- Strong knowledge of the Microsoft Office Suite
- Experience with accounting software and accounting procedures preferred
- Experience with SAP Concur is nice to have but not required
Benefits Offered
- Physical wellness: Health, dental, vision, and voluntary life and disability programs
- Mental wellness: Paid time off, flexible work schedules, and EAP
- Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
- Professional wellness: Learning and career development solutions
Integrations Associate
Position Purpose
The Integrations Associate is responsible for activities related to the successful and efficient integration of new partner practices into the HVP organization. The Integrations Associate is responsible for the integration of cultures, back-office services, business processes, marketing, and human resources processes, benefits, and policies.
Essential Responsibilities
- Develops and continuously improves an integration playbook to ensure a smooth transition for all new practices.
- Acts as a cultural ambassador for HVP.
- Provides updates on integration project progress, concerns and challenges; generates appropriate reports and provides workstream status updates.
- Begins partnership with Business Development teams at least 30-days before the close date to ensure a smooth transition at close.
- Participates in the due diligence process to ensure an understanding of the deal structure and diligence needs.
- Partners with Support Center Department Leaders to develop and execute the implementation plans.
- Partners with the Human Resources team to obtain necessary employment information from partnering practices and conduct necessary analysis to ensure a smooth benefit transition.
- Partners with Finance/Accounting to generate financial practice reporting, Veterinarian compensation strategy, payroll etc.
- Leads regular communications efforts with the Business Development and Operations teams through standing meetings, ad hoc connections, and weekly phone call updates.
- Coordinates and facilitates any integration issues to ensure they are addressed promptly.
- Acts as the lead liaison between HVP and the selling DVM and their practice team.
- Ensures high seller satisfaction throughout the entire transition through regular feedback discussions.
- Ensures a seamless transition to the RDO at against agreed timeline.
Requirements / Qualifications
- Ability to Travel 75% of the time (some weeks/months will require more travel than others depending on Acquisition Schedule.
- At least 5+ years of Project Management experience in the healthcare industry.
- At least 2+ years’ experience leading an implementation or transition project(s) team
- Strong Microsoft Office skills including; Word, Excel, PowerPoint, and Outlook.
Benefits Offered
- Physical wellness: Health, dental, vision, and voluntary life and disability programs
- Mental wellness: Paid time off, flexible work schedules, and EAP
- Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
- Professional wellness: Learning and career development solutions
There are no openings in this area at this time.
Feel free to upload your resume for future opportunities.
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