If you have a passion for supporting veterinary teams, we should talk.

At Heartland, we are driven by the philosophy of Servant Leadership. Support Center team members put the needs of others first, and approach each situation with a genuine desire to help. If this sounds like you, we’d love to get to know you better.

business development

Business Development

Forges strong relationships with future partners.

finance

Finance

All the nuts and bolts of payroll, payables, and financial reporting.

human resources

Human Resources

Covers everything from benefits management to learning & development, and all the people-focused activities in between.

marketing

Marketing

Builds local strategic plans to support our practices with client communication and community engagement.

it support

Operations

Provides day-to-day support and resources to our practices to help them care for patients.

recruiting

Recruiting

Builds relationships with doctors that are looking for a great company to practice and grow in.

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All Support Center
All Support Center
Business Development
Executive Leadership
Finance
Human Resources
Learning & Development
Marketing
Operations
Recruiting

Accounts Payable Specialist

Position Purpose

Reporting into Heartland’s Accounts Payable Manager, the Accounts Payable Specialist will provide financial, administrative and clerical services.

Essential Responsibilities

  • Process expense reports
  • Ensure bills are accurate, approved and correctly entered into system
  • Record all invoices and payments into accounting system
  • Coordinate and process invoice payments to vendors using credit cards, checks and ACH
  • Communicate with vendors regarding status of payments
  • Maintain files on account status, vendor information, and payments processed
  • Ensure all vendors are paid on time
  • Analyze and resolve payable discrepancies
  • Address vendor queries
  • Prepare accounting reports on processed data
  • Review accounting reports to ensure consistency and accuracy of work
  • File payable work; paper and electronic records
  • Manage all incoming and outgoing mail
  • Adhere to and enforce company policies

Requirements / Qualifications

  • Experience paying for multiple locations
  • Strong knowledge of the Microsoft Office Suite
  • Experience with accounting software and accounting procedures preferred
  • Experience with SAP Concur is nice to have but not required

Benefits Offered

  • Physical wellness: Health, dental, vision, and voluntary life and disability programs
  • Mental wellness: Paid time off, flexible work schedules, and EAP
  • Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
  • Professional wellness: Learning and career development solutions

Apply Here

Regional Director of Operations

Position Purpose

The Regional Director Operations (RDO) leads all operations activities associated with assigned practice performance including P&L management, continuous productivity and process improvement, and overall team engagement. The RDO is the key conduit and critical link between individual practices and overall Heartland operations. The primary focus of the RDO is to improve the lives of veterinarians, ensuring that everything impacting the assigned practices, helps to achieve this goal. This candidate will ideally be located in Michigan, Illinois, or Wisconsin.

Heartland Servant Leader Competencies

At Heartland, all of our team members embody the spirit of Servant Leadership.

  • Authentic Listening – Continually listening with an open mind and heart to what is said and unsaid.
  • Building Community –Bringing team members together and mobilizing them around our collective purpose and commitment to our communities.
  • Commitment to the Growth of the People – Dedicated to the personal and professional growth and development of our team members.
  • Conceptualization -Forward thinking and approaching work and challenges with an end-to-end view.
  • Empathy – Demonstrating empathy and understanding with others, approaching everything assuming positive intentions.
  • Foresight – Taking the past, the present, and the future decision-making process.
  • Healing – Focusing on the emotional and physical health of our team members. Offering support and solutions to ensure our team members have balance.
  • Persuasion – Building group consensus and buy-in.
  • Self-Awareness – Conscious knowledge of personal character, emotions, intentions, and leadership impact.
  • Stewardship – Concern for our team members, customers, communities, and the organization as a whole and making good use of all that is available to provide appropriate support.

Essential Position Responsibilities

  • Collaborates with the VP of Operations, and other key staff to identify and drive improved processes for partner practices, reviews and manage costs, and implements efficiencies within a rapidly growing multi-location veterinary organization.
  • Builds and develops strong relationships with our partner veterinarian practices, doctors, practice managers, technicians, and administrative team members; continually strives to preserve the practice’s local identity, culture, relationships, and legacy while providing operational support to ensure successful performance.
  • Effectively manages the P&L of the assigned practices; creates strategies and plans to achieve financial targets; motivates and engages practice teams in the execution activities.
  • Works with the operations leadership team to develop, enhance, and execute on growth and ongoing strategic initiatives and planning for all assigned practices.
  • Supports organic growth, and plays a strong role in the successful integration of newly acquired practices.
  • Manages practice manager including evaluating performance, creating development plans, and coaching the team towards optimal performance.
  • Ensures ongoing practice team productivity, collaboration, and engagement; provides coaching, tools, and advice to practice managers to help drive strong team relationships and practice success.
  • Works to continually improve the lives of Veterinarians when partnering with practice team members, establishing strategies, and creating plans.
  • Acts as a key company communicator, creating and distributing broad operational or company messages; continually leading and supporting key messages.

Requirements / Qualifications

  • 3+ years in multi-site operations role
  • Bachelor’s degree required or advanced degree
  • Experience in the veterinary industry, human medical/dental industry, or other physician focused multi-site industry
  • Experience managing teams to successful performance
  • Previous P&L responsibility & budget management experience
  • Willingness to travel up to 75% of the time

Benefits Offered

  • Physical wellness: Health, dental, vision, and voluntary life and disability programs
  • Mental wellness: Paid time off, flexible work schedules, and EAP
  • Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
  • Professional wellness: Learning and career development solutions

Apply Here

Director of Business Development

Position Purpose

The Director, Business Development sources, analyzes, conducts due diligence, and successfully closes a high volume of partnerships/ acquisitions in the company’s target markets. The Director, Business Development is a primary leader in Heartland’s strategic growth plans and the primary point of contact for future partners.

Heartland Servant Leader Competencies

At Heartland, all of our team members embody the spirit of Servant Leadership.

  • Authentic Listening – Continually listening with an open mind and heart to what is said and unsaid.
  • Building Community –Bringing team members together and mobilizing them around our collective purpose and commitment to our communities.
  • Commitment to the Growth of the People – Dedicated to the personal and professional growth and development of our team members.
  • Conceptualization -Forward thinking and approaching work and challenges with an end-to-end view.
  • Empathy – Demonstrating empathy and understanding with others, approaching everything assuming positive intentions.
  • Foresight – Taking the past, the present, and the future decision-making process.
  • Healing – Focusing on the emotional and physical health of our team members. Offering support and solutions to ensure our team members have balance.
  • Persuasion – Building group consensus and buy-in.
  • Self-Awareness – Conscious knowledge of personal character, emotions, intentions, and leadership impact.
  • Stewardship – Concern for our team members, customers, communities, and the organization as a whole and making good use of all that is available to provide appropriate support.

Essential Position Responsibilities

  • Represents Heartland, our vision, and our purpose to all prospective partners.
  • Ensures a seamless transition to operations.
  • Collaborates with the Chief Development Officer and other key Business Development team members to source new partnership/acquisition opportunities.
  • Validates opportunities qualified by the Lead Generation team.
  • Drives lead generation activity and builds a pipeline within defined territories.
  • Develops and presents proposals for prospective partners.
  • Drives the acquisition process to the finish, including legal documentation and other confirmatory due diligence.

Requirements / Qualifications

  • Ability to Travel 50%
  • At least 3+ years of acquisition/transaction experience or veterinary industry experience
  • Prior sales required and valuation experience preferred
  • Strong Microsoft Office skills including Word, Excel, PowerPoint, and Outlook

Benefits Offered

  • Physical wellness: Health, dental, vision, and voluntary life and disability programs
  • Mental wellness: Paid time off, flexible work schedules, and EAP
  • Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
  • Professional wellness: Learning and career development solutions

Pay Range

$90,000 – $200,000+ (including bonus)

Apply Here

There are no openings in this area at this time.
Feel free to upload your resume for future opportunities.

Accounts Payable Specialist

Position Purpose

Reporting into Heartland’s Accounts Payable Manager, the Accounts Payable Specialist will provide financial, administrative and clerical services.

Essential Responsibilities

  • Process expense reports
  • Ensure bills are accurate, approved and correctly entered into system
  • Record all invoices and payments into accounting system
  • Coordinate and process invoice payments to vendors using credit cards, checks and ACH
  • Communicate with vendors regarding status of payments
  • Maintain files on account status, vendor information, and payments processed
  • Ensure all vendors are paid on time
  • Analyze and resolve payable discrepancies
  • Address vendor queries
  • Prepare accounting reports on processed data
  • Review accounting reports to ensure consistency and accuracy of work
  • File payable work; paper and electronic records
  • Manage all incoming and outgoing mail
  • Adhere to and enforce company policies

Requirements / Qualifications

  • Experience paying for multiple locations
  • Strong knowledge of the Microsoft Office Suite
  • Experience with accounting software and accounting procedures preferred
  • Experience with SAP Concur is nice to have but not required

Benefits Offered

  • Physical wellness: Health, dental, vision, and voluntary life and disability programs
  • Mental wellness: Paid time off, flexible work schedules, and EAP
  • Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
  • Professional wellness: Learning and career development solutions

Apply Here

Regional Director of Operations

Position Purpose

The Regional Director Operations (RDO) leads all operations activities associated with assigned practice performance including P&L management, continuous productivity and process improvement, and overall team engagement. The RDO is the key conduit and critical link between individual practices and overall Heartland operations. The primary focus of the RDO is to improve the lives of veterinarians, ensuring that everything impacting the assigned practices, helps to achieve this goal. This candidate will ideally be located in Michigan, Illinois, or Wisconsin.

Heartland Servant Leader Competencies

At Heartland, all of our team members embody the spirit of Servant Leadership.

  • Authentic Listening – Continually listening with an open mind and heart to what is said and unsaid.
  • Building Community –Bringing team members together and mobilizing them around our collective purpose and commitment to our communities.
  • Commitment to the Growth of the People – Dedicated to the personal and professional growth and development of our team members.
  • Conceptualization -Forward thinking and approaching work and challenges with an end-to-end view.
  • Empathy – Demonstrating empathy and understanding with others, approaching everything assuming positive intentions.
  • Foresight – Taking the past, the present, and the future decision-making process.
  • Healing – Focusing on the emotional and physical health of our team members. Offering support and solutions to ensure our team members have balance.
  • Persuasion – Building group consensus and buy-in.
  • Self-Awareness – Conscious knowledge of personal character, emotions, intentions, and leadership impact.
  • Stewardship – Concern for our team members, customers, communities, and the organization as a whole and making good use of all that is available to provide appropriate support.

Essential Position Responsibilities

  • Collaborates with the VP of Operations, and other key staff to identify and drive improved processes for partner practices, reviews and manage costs, and implements efficiencies within a rapidly growing multi-location veterinary organization.
  • Builds and develops strong relationships with our partner veterinarian practices, doctors, practice managers, technicians, and administrative team members; continually strives to preserve the practice’s local identity, culture, relationships, and legacy while providing operational support to ensure successful performance.
  • Effectively manages the P&L of the assigned practices; creates strategies and plans to achieve financial targets; motivates and engages practice teams in the execution activities.
  • Works with the operations leadership team to develop, enhance, and execute on growth and ongoing strategic initiatives and planning for all assigned practices.
  • Supports organic growth, and plays a strong role in the successful integration of newly acquired practices.
  • Manages practice manager including evaluating performance, creating development plans, and coaching the team towards optimal performance.
  • Ensures ongoing practice team productivity, collaboration, and engagement; provides coaching, tools, and advice to practice managers to help drive strong team relationships and practice success.
  • Works to continually improve the lives of Veterinarians when partnering with practice team members, establishing strategies, and creating plans.
  • Acts as a key company communicator, creating and distributing broad operational or company messages; continually leading and supporting key messages.

Requirements / Qualifications

  • 3+ years in multi-site operations role
  • Bachelor’s degree required or advanced degree
  • Experience in the veterinary industry, human medical/dental industry, or other physician focused multi-site industry
  • Experience managing teams to successful performance
  • Previous P&L responsibility & budget management experience
  • Willingness to travel up to 75% of the time

Benefits Offered

  • Physical wellness: Health, dental, vision, and voluntary life and disability programs
  • Mental wellness: Paid time off, flexible work schedules, and EAP
  • Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
  • Professional wellness: Learning and career development solutions

Apply Here

Director of Business Development

Position Purpose

The Director, Business Development sources, analyzes, conducts due diligence, and successfully closes a high volume of partnerships/ acquisitions in the company’s target markets. The Director, Business Development is a primary leader in Heartland’s strategic growth plans and the primary point of contact for future partners.

Heartland Servant Leader Competencies

At Heartland, all of our team members embody the spirit of Servant Leadership.

  • Authentic Listening – Continually listening with an open mind and heart to what is said and unsaid.
  • Building Community –Bringing team members together and mobilizing them around our collective purpose and commitment to our communities.
  • Commitment to the Growth of the People – Dedicated to the personal and professional growth and development of our team members.
  • Conceptualization -Forward thinking and approaching work and challenges with an end-to-end view.
  • Empathy – Demonstrating empathy and understanding with others, approaching everything assuming positive intentions.
  • Foresight – Taking the past, the present, and the future decision-making process.
  • Healing – Focusing on the emotional and physical health of our team members. Offering support and solutions to ensure our team members have balance.
  • Persuasion – Building group consensus and buy-in.
  • Self-Awareness – Conscious knowledge of personal character, emotions, intentions, and leadership impact.
  • Stewardship – Concern for our team members, customers, communities, and the organization as a whole and making good use of all that is available to provide appropriate support.

Essential Position Responsibilities

  • Represents Heartland, our vision, and our purpose to all prospective partners.
  • Ensures a seamless transition to operations.
  • Collaborates with the Chief Development Officer and other key Business Development team members to source new partnership/acquisition opportunities.
  • Validates opportunities qualified by the Lead Generation team.
  • Drives lead generation activity and builds a pipeline within defined territories.
  • Develops and presents proposals for prospective partners.
  • Drives the acquisition process to the finish, including legal documentation and other confirmatory due diligence.

Requirements / Qualifications

  • Ability to Travel 50%
  • At least 3+ years of acquisition/transaction experience or veterinary industry experience
  • Prior sales required and valuation experience preferred
  • Strong Microsoft Office skills including Word, Excel, PowerPoint, and Outlook

Benefits Offered

  • Physical wellness: Health, dental, vision, and voluntary life and disability programs
  • Mental wellness: Paid time off, flexible work schedules, and EAP
  • Financial wellness: Bonus incentives, retirement accounts, retail discounts, and access to financial planning tools
  • Professional wellness: Learning and career development solutions

Pay Range

$90,000 – $200,000+ (including bonus)

Apply Here

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